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Whether you are in catering business, hotels, retailers or supermarkets, customized dinnerware has become a first choice to make brand image and the dining table experience personalized. Yongjian Ceramic, as an experienced supplier of ceramic dinnerware, provides quality customization services to help you possess a special series of tableware. After that, we will guide you through the whole process of customizing dinnerware step by step.
Understand Your Needs
Before starting customization, we need to communicate with you in depth to understand your specific needs. This includes:
- Brand positioning: The style and design of dinnerware will reflect your brand culture and values.
- Occasion: For family meals, use in hotels, or events for the catering business?
- Material selection: Do you want plain white porcelain, or do you have specific needs such as heat-resistant and scratch-resistant materials?
- Color and design elements: Are there any color requirements or design elements (such as LOGO, pattern, slogan, etc.)?
Design Plan Formulation
Once we understand your needs, the design team will start to conceive the design plan of dinnerware based on this information. The design process may include the following steps:
- Pre-design sketches: We will provide you with a set of pre-design sketches to be cited and changed by you. These sketches are for covering shape, size and structural outline of plates, bowls, cups, etc.
- Sample production: Based on the sketches you confirm, we will produce preliminary samples. This sample will show the appearance, texture and various design details of the dinnerware.
Sample Confirmation and Adjustment
After the sample is made, we will send the sample to you for confirmation. This stage is very important because it is a critical moment to ensure that the final product meets your expectations. You can make any modification suggestions and our design team will make adjustments based on the feedback.
- Modification and optimization: If you are not satisfied with any aspects of the sample, we will modify it according to your opinions until you are completely satisfied.
Final Confirmation Before Mass Production
Once you confirm the final design and samples, the next step is to prepare for mass production. At this time, we will:
- Production process confirmation: determine all the details required in the production process, including firing temperature, glaze effect, etc.
- Order confirmation: Make the final production arrangement based on the quantity and delivery time you need.
Production and Quality Control
Yongjian Ceramic has a strict quality control system during the production process. Each piece of custom dinnerware is checked multiple times to ensure its quality and design consistency.
- Production progress tracking: We will keep track of the production progress on a regular basis and provide it on schedule.
- Quality inspection: All products will be strictly inspected for quality, for example, durability, appearance and specifications, so that all the dinnerware is of high quality.
Packaging and Transportation
After production, we will pack the dinnerware with care so that they are not damaged during shipping. We provide:
- Safe packaging: Each piece of crockery is wrapped with great care for safe transport.
- Logistics tracking: We provide full logistics tracking to ensure that your bespoke dinnerware arrives with you on time.
After-sales Service
We will provide full after-sales service to ensure that your bespoke tableware order can be provided efficient and professional servicing throughout its life cycle. As a long-term business partner, we promise to protect your interests in the following ways.
- Order tracking and problem solving: Our sales team will track the status of the order from initiation to completion to provide fluid integration at every step. Incase of any discrepancy or changes in the requirements, your dedicated account manager will contact you at the earliest and facilitate resolutions.
- Production traceability system: We provide complete production traceability services so you can check the production and quality check history of each batch of products at any time. Whether to comply with regulations or for business quality control, we can provide production information.
- Quality assurance commitment: We ensure quality assurance of every custom order. If you are faced with issues related to quality (such as damage, defects, non-compliance with requirements, etc.) once the product has been received, we will provide replacement services according to the specific terms to ensure that your sales and stocks are not disrupted.
- Quick response mechanism: We are fully conscious of the speed needs of our corporate customers. In the event of post-sales issues, Yongjian Ceramic guarantees you within 24 hours of a timely response. We ensure that any post-sales issues are addressed in time to minimize the burden on your business.
Let’s Create A Custom Dinnerware Line Together
With Yongjian Ceramic‘s custom dinnerware service, not only can you enjoy a special and unique line of tableware, but also ensure that all tableware is customized to your needs and brand characteristics. We always adhere to our idea that customers deserve good products and services, so every customer can show their own special charm on the table. If you have any customization needs, please feel free to contact us, we will provide you with professional advice and full support.
